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Effective Date: 22 September 2025
Last Updated: 22 September 2025
SPG Europa (“we,” “our,” or “us”) is committed to user privacy and values your personal information. This Privacy Policy outlines our practices regarding data protection, including how we collect, use, disclose, and safeguard your information when you visit our website https://spgeuropa.com, book a stay at one of our properties, or interact with our services, ensuring robust information security throughout.
To ensure user privacy and information security, we collect essential data such as your name, email address, phone number, billing address, and payment details, all while adhering to data protection standards.
The format of this data includes details such as dates of stay, property preferences, and guest information, all of which are handled with a strong emphasis on data protection, ensuring information security and user privacy.
We collect data such as IP address, browser type, cookies, device information, and usage data through analytics tools to enhance data protection, ensure information security, and respect user privacy.
Emails, messages, or feedback submitted to us are handled with the utmost care, ensuring data protection, maintaining information security, and upholding user privacy.
Payment processors (e.g., Stripe), booking platforms (e.g., Airbnb, Hostaway), and IT support services are essential tools for businesses. Additionally, utilizing analytics tools (e.g., Google Analytics) helps ensure data protection, enhance information security, and maintain user privacy.
Authorities may access information when required by law, regulation, or court order, ensuring compliance with data protection standards while safeguarding information security and user privacy.
Affiliates or trusted partners who help us operate and expand SPG Europa are committed to upholding data protection, ensuring information security, and safeguarding user privacy.
We take reasonable measures to ensure data protection and enhance information security by using encryption, secure servers, and restricted access. However, it is important to note that no system is 100% secure, and we cannot guarantee absolute user privacy.
If you book with us from outside the U.S., your data may be transferred and stored in the United States, which is done with a strong emphasis on data protection and information security. By using our services, you consent to this transfer, ensuring your user privacy is respected.
Our website and services are not directed to individuals under 18, as we prioritize user privacy and data protection. We do not knowingly collect personal data from children, ensuring robust information security.
We may update this Privacy Policy from time to time to enhance data protection measures. Updates will be posted on this page, along with a new 'Last Updated' date, ensuring transparency in our commitment to information security and user privacy.
If you have any questions regarding this Privacy Policy or our commitment to user privacy and data protection, please reach out to us: SPG Europa Email: serenity@spgeuropa.com Website: https://spgeuropa.com
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